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TOVI Agency
Expertise

Six areas,one point of accountability.

We write the scope from what the review surfaces and the business's maturity level, not from a ready-made package. The six areas below show which capabilities we build that scope from.

Areas of expertise

01

Website and Infrastructure

We keep running what we build, even after handover. Hosting, domain management, security updates, backups and the monthly measurement are our responsibility.

Scope

  • Corporate website and landing pages
  • Multilingual structure
  • Content management
  • Performance and speed optimization
  • Technical SEO groundwork
  • Hosting and domain management
  • Security updates and backups
  • Monthly performance report
02

Brand Identity Design

We define the identity: we write the brief, set the standard, and carry the review and the delivery. We work with specialists on visual production; your point of contact is still one person.

Scope

  • Logo design
  • Colour and typography system
  • Brand guidelines
  • Corporate print material
  • Social media visual templates
03

Custom Software and AI Automation

A missed appointment, a lost customer record and every step repeated by hand cost you money. We map your existing flow first, then decide together which step to automate. Those decisions become a written scope.

Scope

  • Online appointments and reservations
  • Staff and capacity management
  • Automatic reminders
  • Calendar synchronization
  • Customer records and history
  • Software built for one business
  • Admin panels and reporting screens
  • Workflow automation and AI agents
  • API and CRM integrations
04

SEO and GEO

We tie the work here directly to the demand flow and show its effect in figures in the monthly report. We promise no ranking or reach; what we measure is the incoming demand itself.

Scope

  • Google Business Profile setup and management
  • Local search visibility
  • Review management
  • Generative engine optimization (GEO)
05

Social Media Marketing

We run the accounts on a publishing calendar; what will be published and when is set in advance. We show in figures where the ad budget went and what came back, in the monthly report. We promise no follower counts.

Scope

  • Social media management and content production
  • Ad management on Meta and Google
  • Email marketing
06

E-commerce Management

Sales infrastructure, payment and shipping connections and marketplace integrations belong here. We talk through every technical decision with you, along with the reasons behind it.

Scope

  • E-commerce infrastructure
  • Payment and shipping integration
  • Product, stock and order management
  • Marketplace connections

Accountability on a project

The four headings below show who holds the decisions, the production and the quality control in a project.

Strategy and direction

We define the scope, we set the priorities, we write the reasoning behind the technical decisions. We put in writing what we are doing and why.

Technical production

We build the web, application, integration and infrastructure work ourselves. In these areas we handle both the production and the quality control as a team.

Extended expertise

For areas such as visual production we work with specialists. We write the brief, we set the standard, we do the review and we carry the delivery.

A single point of accountability

Wherever any part of the work is produced, you have one point of contact. We hold the process, the quality control and the delivery in one place.

Let's get to work.

Read the data protection notice

Let's start with a review.

When you send the form we review your business's digital state. We share the strengths, the gaps and the order of priority in writing. In the call we discuss scope against those findings.

Our first reply comes within 2 business days.